TurboUsenet | Help Center: Reader Errors

Socket error 100xx

This is a Windows-generated error message and in most cases related to your network. The error message can be related to you firewall or antivirus settings. You can try another port to connect to our servers. Look for the different ports in your Control Panel.

Error 400 – Too many connections

You are using too many connections to our servers. Check how many connections you can use in your Control Panel. You're Control Panel is also the place to see the "Live connection manager". View or kill your active connections there.

Error 480 – Authentication required

To use our servers you must enter your TurboUsenet account details. You can find your account details in the mail you received from us or in your Control Panel. You can test your login information in the Control Panel using the 'Test login information' button.

Error 482 – Authentication rejected

The combination of username and password is incorrect. You can find the right ones in the mail you received from us or in your Control Panel. You can test your login information in the Control Panel using the 'Test login information' button.

Error 502 – Maximum connections exceeded

You are using too many connections to our servers. Check how many connections you can use in your Control Panel. You're Control Panel is also the place to see the "Live connection manager". View or kill your active connections there.

Error 502 – Account suspended – Wrong username/password

This error message can have several causes.

Your subscription has expired.
You’re using the wrong username and/or password to connect.
You’re using too many connections to our servers.

Check this data in your Control Panel and test your login information using the 'Test login information' button, if your Control Panel cannot fix the problem. Then shoot us a ticket through your Control Panel and we’ll help out.